The System Administration Program provides essential Network Administrative tasks, eliminating the need for full time administrative personnel. The program provides you the peace of mind that your critical information systems are up and running efficiently, allowing you to focus on your business.

Customers who elect to join the program will enjoy preferred service schedules and efficient resolution to network problems as they arise.

The essential services include an initial Network Audit followed by monthly Server, Workstation, Connectivity and Peripheral focused administrative tasks.

Remote Administration  
  • Review Backup Procedure
  • Perform Offsite Backup
  • Remote Administration
  • Registry Backup
  • Performance Monitoring
  • Event Log Inspection
  • Installation of Service Packs
  • Hard Disk Maintenance
  •                                 Update Drivers
  • Network Connectivity
Onsite Support
  • Workstation Problems
  • Update Drivers
  • Emergency Repair Disk (server)
  • Hubs
  • Patch Panels
  • Wiring
What's Included
  • Telephone Support
  • Email support
  • Resolution Recommendation
  • Upgrade Recommendations
  • Prompt, Personal Service
  • Priority Scheduling
  • Alert Notification by email, where available
  • Ongoing Professional and Technical relationship
  • Peace of mind
What?s not included
  • Recovery from hardware Failures
  • Hardware & Hardware Upgrades
  • Software & Software Upgrades
  • Recovery From Unauthorized Configuration Changes
  • Project Work
  • Supplies and/or Equipment Provided By Horizon Business Solutions

 

Call or email Greg Hecht to discuss your computer/networking needs. Programs are tailored to suit your individual requirements.

Phone: 614.577.1700 ext.216

mailto:greg@horizonbiz.com